Delivery & Refund
Delivery Policy:
Thank you for choosing our website for your digital goods needs. This Delivery Policy outlines the terms and conditions governing the delivery of digital goods purchased through our website.
- Digital Delivery: a. Upon successful completion of your purchase, you will receive an email confirmation containing the necessary instructions to access and download your digital goods. b. The delivery of digital goods will typically occur immediately after the purchase is completed, subject to payment verification.
- Download Instructions: a. You are responsible for ensuring that you have the necessary hardware, software, and internet connectivity to download and access the digital goods. b. Instructions for downloading and accessing the digital goods will be provided in the email confirmation.
Refund Policy:
Your satisfaction is important to us, and we strive to provide high-quality digital goods. However, in certain circumstances, you may be eligible for a refund as outlined below:
- Eligibility for Refund: a. Refunds will be considered on a case-by-case basis. b. If you encounter technical issues that prevent you from accessing or using the digital goods, we will investigate and provide a refund if we are unable to resolve the problem within a reasonable time.
- Non-Refundable Items: a. Due to the nature of digital goods, we generally do not offer refunds for completed downloads or purchases made in error. b. Refunds will not be provided if you change your mind or if you are dissatisfied with the content or features of the digital goods.
- Refund Process: a. To request a refund, please contact our customer support team within a reasonable time frame from the date of purchase, providing details of the issue you encountered. b. Refunds, if approved, will be processed using the original payment method within a reasonable time period.
Please note that this Delivery & Refund Policy is subject to change without prior notice. We encourage you to review this policy periodically to stay informed about any updates. If you have any questions or concerns, please contact our customer support team for assistance.